Ever since tools like ChatGPT became popular, AI has become part of everyday life. New ways to use it keep showing up. One of the most exciting ones is AI voice. With just a few lines of text, you can create a voice clip. It sounds real and ready to use. People are using AI […]
Talking to machines used to feel cold and frustrating. You’d speak, and they’d get it all wrong—or take forever to respond. Deepgram changes that experience completely. It listens better, speaks clearer, and responds instantly. Let’s discuss what Deepgram is and its core technologies. How Deepgram Got Started (and Why It’s Different) Deepgram started in 2015.
Do you remember calling customer service and waiting on hold for ages? The music kept looping. The agents sounded just as tired as you felt. That used to be normal. Everyone—both customers and support staff—ended the call feeling worn out. But now, things are different. Especially in 2025. AI voice assistants have stepped in. They
The demand for high-quality audio content is growing fast. Creating it from scratch can be expensive and take a lot of time. This is why AI voice generators like Play.ht have become popular. But is this platform a real solution for creators and businesses? We will break down what Play.ht offers. We will also see
From customer service to e-learning, the demand for fast voice solutions is growing. These solutions must also be personalized and scalable. This blog will show you how to use a tool like ElevenLabs to keep up with the market and create efficient and innovative AI voice content focused on the customer. Read More: How to
Can iSpeech really speak like a human or is it just another TTS tool? iSpeech is a tool that turns words into voice. iSpeech runs on smart AI. It has been trained on years of real speech data. But it does more than just talk. It can also listen. It can translate what you say.
Eighty-six percent of folks will shell out extra for top-notch customer service, says Forbes. That number stuck with me after a pal running a small shop griped about losing customers because their support setup was a mess. Keeping people happy is everything these days, and the tools you pick can make or break those connections.
We all want service that’s quick. We want fewer hand-offs. We want less waiting. IVR Translators help with that. They make it easier to serve people in different languages. But not every call is simple. Some are emotional. Some are hard to explain. In those moments, a real human voice still matters. Let’s take a
Ever called a customer service line and got trapped in a loop of “press 1, press 2” that made you want to chuck your phone? I’ve been there, grumbling as I navigated a clunky IVR. But here’s the flip side: a well-built IVR call center can be a lifesaver, with 74% of folks saying they
74% of customers will forgive a company for a mistake if it’s handled well, according to a 2023 Zendesk report. But here’s the kicker: 62% will ditch you after just one bad experience. That’s the tightrope call centers walk every day. I’ve been there, listening to a flustered agent stumble through a call while the