Author name: Lyra Synthetix

AI cold calling
Artificial Intelligence, Contact Center

The Ultimate AI Cold Calling Guide: Benefits, Software, And Best Practices

Are you tired of low conversion rates and unproductive cold calls? Did you know that companies using AI in their sales process have seen a 40% increase in successful outreach and a 60% improvement in lead qualification? The sales landscape is evolving, and artificial intelligence (AI) is at the forefront of this transformation. The rapid […]

IVR Systems
Contact Center, Artificial Intelligence

10 Platforms With In-Built Smart IVR Systems

Have you ever wondered how businesses manage to provide excellent customer service around the clock? Or how they efficiently route thousands of calls every day? The answer often lies in Interactive Voice Response (IVR) systems. IVR systems have revolutionized the way businesses handle customer service, making operations smoother and more efficient. According to a recent

Smart IVR
Customer Services, Contact Center

Smart IVR: An Intelligent Way to Improve Customer Support

How important is delivering exceptional customer support to your business? Have you noticed the enduring preference for phone-based customer service despite the rise of digital channels? In today’s fast-paced world, maintaining high standards of customer support is crucial for any business. Despite the increasing use of digital communication channels, the telephone remains the number one

Real Estate CRM
Customer Services, AI Tools, Artificial Intelligence

10 Best Real Estate CRMs (for All Real Estate Agents) in 2024

Did you know that top-performing real estate agents are twice as likely to use a Customer Relationship Management (CRM) system compared to their peers? This significant statistic underscores the importance of CRM software in scaling your business and increasing sales. In this comprehensive guide, we’ll explore the best real estate CRMs available in 2024, helping

B2B Digital Marketing
Tools and Software

Embracing Digital Marketing in B2B

According to recent studies, over 70% of B2B buyers now conduct extensive online research before making a purchase decision. This shift highlights the necessity for companies to adopt sophisticated B2B digital marketing strategies to remain competitive. With customers becoming more informed and selective, traditional marketing methods are no longer sufficient. Companies must embrace digital marketing

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